JULISSA ELIZABETH REYNA-GONZÁLEZ, GLADYS MONTALICO RUIZ, EVELYN PATRICIA ZAVALA ZAVALA, FIORELA ANAÍ FERNÁNDEZ-OTOYA. Institutional Management Strategy for the Improvement of Service Quality in a Systems Engineering School of a University in Peru. Journal for ReAttach Therapy and Developmental Diversities, [S. l.], v. 6, n. 9s, p. 191–198, 2023. DOI: 10.67145/jrtdd.v6i9s.1023. Disponível em: https://jrtdd.com/index.php/journal/article/view/1023. Acesso em: 2 oct. 2026.