SHANG WON KIM. The Mediating Effect of Resilience on the Relationships Between Emotional Labor and Organizational Effectiveness of Hotel Employees. Journal for ReAttach Therapy and Developmental Diversities, [S. l.], v. 6, n. 9s(2), p. 618–628, 2023. Disponível em: https://jrtdd.com/index.php/journal/article/view/1291. Acesso em: 3 jul. 2024.