Establishing a Milestone in Knowledge Delivery by Examining How Academicians' Engagement in Their Job at a Private Higher Educational Institution in Malaysia Is Affected by Work from Home (WFH) Experience

Abstract

Work from home has become a cliché since the advent of covid-19 worldwide. Since this practice is entirely new during the crisis of pandemic, it is crucial to explore this experience. Managing employees in a new norm of workstyle has unique challenges that needs attention. Employers are concerned about the engagement of their employees when they are working away from their usual workplace. As a result, work engagement is a crucial job attitude that must be evaluated to determine if remote workers maintain the same level of enthusiasm for their work. Without monitoring or surveillance, it is essential that staff remain engagement to executing their duties. This phenomenal study sought to investigate these occurrences among academics in Malaysia, with an emphasis on private universities in Klang Valley, in order to comprehend how lecturers’ seek to adapt to the new paradigm of teaching and working from home. Based on the findings of a structured interview, it was determined that lecturers face work-family conflict, a loss of engagement and socialisation, and declining performance. Five eminent academicians from five different universities participated in the interview. The transcription provides coding and themes. Nonetheless, bade on the outcome, solution might be managed with job flexibility. This study appeared to support possibilities for flexible employment for academics with high work engagement.