Disputes at Work and the Perceived Effects of Social Assistance on Worker Health

Abstract

Introduction: The potential effects of welfare programs and support systems on the physical and mental health of people who are working are referred to as the effects of social assistance on worker health.

Objective: This research's objective is to compare the effects of three different workplace conflicts on worker-related results like isolation and health. The research also aims to investigate the relationship between various conflict kinds and worker isolation as a function of perceived social assistance at work.

Methods: A self-directed poll of 463 IT staff members was used to obtain the data. To test the research's hypotheses, structural equation modelling (SEM) was used.

Results: The outcomes showed that all three kinds of conflicts have different effects on both isolation and health. Additionally, it was discovered that isolation serves as a mediator between the nature of conflicts and worker health. Additionally, the relationship between different kinds of conflict, such as a relationship, procedure, and task conflicts, and worker isolation at work is moderated by perceived social assistance at work.

Conclusions: The study provides HR managers with empirical knowledge of various conflicts and their effects on worker outcomes. The research also stresses the importance of creating social assistance within an organization during conflict episodes to manage the negative effects on worker health and recover worker health.