The Impact of Psychological Intelligence Coursework on Australian Elderly Care Professionals' Job Performance

Abstract

Introduction Human resource professionals are increasingly interested in physcological intelligence (PI) training, however there is less data to support the claim that it improves healthcare workers' performance.

Purpose This article takes a look at how PI training in an Australian nursing home affected the care provided to residents, as well as the happiness and sense of agency felt by the staff.

Methodology In 2021-2023, we used a quasi-experimental approach in which half of the participants received training and the other half did not. There were two categories, with a total of 100 people in each. The final sample included 64 persons for the training category and 36 people in the control category. We evaluated the effects of training employees in physcological intelligence over a 6-month period, looking for increased job satisfaction, self-efficacy, and productivity as well as better standard protection .

Results Overall, the training group fared better than the control group in terms of PI ratings, care quality, staff well-being, and self-esteem. The control category showed no statistically significant deviations.

Conclusions We analyze the effects of PI training on staff and residents of an elderly care facility to show how it can improve the standard protection provided. Research shows how PI training can enhance both the working conditions and the level of care provided by those who work in the elderly care industry.