The Psychological Impact of Green Human Resource Management on Employee Satisfaction in Chinese Hotels

Abstract

The effect of green human resources on the hotel employee satisfaction is an important area of research. Green human resource refers to implementing environmentally friendly, sustainable, and socially responsible HRM practices in the organization. The practices include employee training and development, compensation and rewards, recruitment and selection, and performance appraisal to encourage employees to participate in environmental activities to establish a good organization. The study shows that implementing green HRM can significantly improve the job satisfaction of hotel employees. Hotel employee satisfaction in China is a topic that has received much attention. According to researches, the satisfaction of hotel staff in China is affected by various factors. Firstly, compensation and reward are the important factors affecting hotel employee satisfaction. Low salaries and lack of promotion opportunities may lead to job dissatisfaction and turnover. Besides, hotels can provide green training and development, green recruitment and selection, and green performance appraisal to help employees upgrade their skills and careers to enhance employee satisfaction. This conceptual paper elaborates on enhancing the understanding of employee satisfaction and GHRM in China. Finally, it proposes a study future agenda that spur scholars to examine the topic in empirical work.