Emotional Exhaustion and Employee Health and Well-being - The Mediating Role of Supervisor's Emotional Support

Abstract

The aim of the present study was to analyse the Effect   of “Emotional Exhaustion” on the “Health and Well-being” of in the IT (Information Technology) industry employees. The study also analysed the effect of mediating variable (Supervisor's Emotional Support) on the connection between Emotional Exhaustion” as well as its “Impact on Health and Well-Being” of employees of IT   industry. The present study expands upon past work related to Employee Stress and its effect on employees health and well-being. Over the last 25 years, there have been substantial changes in the workplace. The expansion of information technology, the globalisation of numerous industries, organisational restructuring, work contracts, and work schedule have drastically altered the nature of work in different organisations. Consequently, the health of the employees has been severely affected. The participants in this research were 449 IT workers from Kerala, India. Data was gathered using a standardised questionnaire that the authors designed. The analysis of the data revealed that Emotional Exhaustion has a significant negative effect on the Health and Wellbeing of IT professionals. The inclusion of a mediating variable (-supervisor’s emotional support) partially mediates the link with emotional exhaustion and employee health and well-being.