Unraveling the Link between Burnout and Employee Indifference: Exploring Pathways for Sustainable Quality Education in Business Schools

Abstract

Burnout has drawn a lot of attention as a detrimental consequence of ongoing workplace stress that negatively impacts employee well-being and organisational outcomes. According to recent research, employee indifference, which is epitomised by disinterest, disconnect and work detachment, may be a successor to burnout. However, there is no research that has specifically explored this relationship within the context of B-school teachers, where teachers face unique challenges and pressures in their job roles. This research primarily aims to unveil the relationship between burnout and employee indifference, among B-school teachers. The study is quantitative in nature and conducted among the B-school teachers. Validated scales were used to measure burnout and employee indifference of B-school teachers. Correlation and regression were used to examine the relation between the variables: burnout and employee indifference. The primary finding of the research revealed a positive relationship between burnout and employee indifference. Additionally, the study investigated the factors of burnout that explain the link between burnout and employee indifference, including emotional exhaustion, self-inefficacy and cynicism. It was found that cynicism was the most contributing factor of burnout towards employee indifference followed by self-efficacy and emotional exhaustion. These findings emphasize the importance of addressing burnout and employee indifference in an efficient way to enhance teacher well-being and ultimately foster the quality of education in B-schools. By unwinding the relationship between burnout and employee indifference, the study contributes to the body of literature by providing new perspectives and pathways for promoting quality education.