Work-Life Balance, Mental Health, Income, and Job Satisfaction among Gig Workers in Selangor, Malaysia

Abstract

Nowadays, many individuals working in the gig economy are expanding daily. Due to the effect of Covid-19 recently, many individuals lose their work and their source of income and the majority of them go to the gig economy as a method to support their families. The gig economy has always been known for the flexibility of working hours. But despite the rising number of gig workers, gig employment has a lot of effect on the worker. This study aims to identify gig workers’ job satisfaction based on the effect of their work-life balance, mental health, and income. The significance of the study will involve two different classes: employees and researchers/academicians. The perspective that employees will receive is better insight into how to achieve job satisfaction in gig employment. It will acknowledge that even though they work in the gig economy, they still have the privilege of job satisfaction. To the researchers and academicians, the data collected in this research can serve as a reference for further research. In this quantitative study, descriptive research is used. By gathering data, quantitative research seeks to get a deeper understanding of society. To study the effects of work-life balance, mental health, and money on job satisfaction, researchers employ quantitative methods. Objective facts that can be conveyed with the use of statistics and figures are provided by quantitative research. The goal of descriptive research is to precisely and methodically characterize a population, situation, or phenomenon. This study uses surveys in descriptive research. The data will be collected from gig workers who are working at Selangor. What, where, when, and how can be addressed, but not why. One or more variables may be studied in a descriptive research plan utilizing a variety of research approaches. In contrast to experimental research, the variables are observed and measured rather than influenced by the researcher.

Keywords: Job Satisfaction; Gig Workers, Work-Life Balance, Mental Health, Income, Selangor