The Supplier Responsiveness Impact on Procurement Performance of Humanitarian Organizations in Myanmar

Abstract

Procurement units are critical for all humanitarian organizations to join and communicate with suppliers, share information, and purchase required goods and services. Humanitarian organizations' successes depend noticeably on the performance of procurement units. This study examines the impact of supplier responsiveness (qualification requirements, delivery time, and technical requirements) on the procurement performance of humanitarian organizations in Myanmar. Quantitative research methods were applied to conduct the study, and 50 procurement officers participated in the survey collection. Data are analyzed using statistical software, and findings showed that supplier responsiveness (qualification, delivery, and technical requirements responsiveness) correlates noticeably with procurement performance. The results suggest that humanitarian organizations emphasize supplier communication and achieve supplier responsiveness to achieve success in procurement performance.