The Role of Knowledge Management Practices in Achieving Digital Transformation: A Case Study of Sour El Ghozlane Municipality, Algeria

Abstract

This study aims to investigate the impact of knowledge management practices on the implementation of digital transformation in the municipality of Sour El Ghozlane, Bouira Province, Algeria. To achieve the objectives of the study, the researchers designed a questionnaire that was distributed to 100 administrative employees. A total of 85 valid questionnaires were retrieved and analyzed using the Statistical Package for the Social Sciences (SPSS). The study adopted a descriptive and analytical approach. The findings revealed several key results, most notably the existence of a positive correlation and a statistically significant impact of knowledge management practices on the implementation of digital transformation in the institution under study. Specifically, knowledge management practices accounted for 58% of the variation in the level of digital transformation implementation.