Sociopsychological Aspects of WhatsApp Interaction: Student Views on Transformations in Linguistic Expression and Educational Dynamics

Abstract

Given that the development and spread of new communication technologies require further research on the impact of innovations on language expression in written and oral contexts; this research can be an example of encouraging research on the influence of mobile communications as much as possible, because new mobile communications are used more for written expression than for oral communication. On the one hand, social networks enrich communication and expand the ways of social relations, and the question arises of how online communication with the help of digital tools such as Messenger and WhatsApp affects changes in the linguistic context and social relations. Instead of classic punctuation marks, there is a wide variety of marks that enable successful digital communication, but many experts see the problem that communicating through picture smileys can lead to negative changes in language expression. The paper starts with the hypothesis that the use of the digital tool WhatsApp changes habits and ways of communication, which can affect changes in written and oral expression. The research used an online questionnaire that was conducted in the period from May 20 to the end of June 2021/2022. years. This is a satisfactory result because it answers the question of awareness of the importance of using correct written and oral language for their profession. Although the research included students studying different fields of study, no differences in opinions were found. The research proved that most students consider it important or extremely important to research the impact of new technologies on language expression (oral and written) for their own profession.