The Impact of Organizational Justice on Work Satisfaction during the Covid-19 Pandemic in India: Evaluating the Mediating Effects of Organizational Culture and Citizenship Behavior

Abstract

Perceived workplace organizational justice is often a major element impacting the satisfaction and retention of employees. This study analyzed the connection between the organizational justice along with IT employee satisfaction of work in Bangalore, India, during the pandemic in Covid-19. Also explored were the mediating influences of organizational culture and citizenship behavior on this relationship. Some 403 respondents from Bangalore's IT firms were surveyed using a Likert scale survey instrument. The data was analyzed using Structural Equation Modeling (SEM). The results revealed that organizational justice did not affect employee work satisfaction during the pandemic, and both, organizational culture and citizenship behavior did not mediate this relationship.