Investigating Psychological Factors Influencing Perceived Student Satisfaction Toward Online Learning

Abstract

In several countries, online learning has been used in place of traditional learning as a re-sult of the Covid-19 pandemic epidemic, and various online learning approaches have been promoted and implemented. The epidemic pushed a shift away from traditional classroom settings to online learning as it spread over the world. Thus, many educational settings in third-world countries have encountered challenges in successfully carrying out e-learning programs including Kurdistan. Nonetheless, assessing students as the main stakeholders in the process of e-learning is worth considering to develop an education system in compliance with their needs. Therefore, the research is aiming to develop a ho-listic model that conceptualizes a thorough picture of the most crucial factors that impact student satisfaction through following diverse-method, and mainly depending on the quantitative data collected from four universities in Erbil. Multiple data analysis methods have been utilized through this research such as Pearson Coefficient Correlation, Multiple Linear Regression, and T-test. The results show that students' satisfaction after the recent experience has been moderate and the factors for electronic course design quality and content are the most influential on students' satisfaction followed by student e-Communication, technology quality, and lastly, student Self-efficacy in terms of using technology. This research will help academicians to understand students’ needs through comprehension of which factors enhance students’ learning and satisfaction levels.