Tracing Connections of Work Motivation and Job Satisfaction Among Administrative Support Staff in A State University: A Psychological Study

Abstract

This descriptive-correlational study explored the level of job satisfaction and work motivation among employees in a higher education institution, with a specific focus on the administrative support staff of a state university. With 147 randomly selected respondents who answered two five-point Likert scale survey questionnaires,the findings revealed that the higher education institution being studied demonstrates a high level of overall job satisfaction. Notably, the administrative support staff possessed a strong sense of job satisfaction, indicating a positive perception and contentment with their respective roles within the organization. Furthermore, the study recognized a high level of work motivation, indicating a significant degree of drive, enthusiasm, and dedication among the staff toward work tasks and responsibilities. An analysis of the data confirmed a positive correlation between job satisfaction and work motivation, showing that employees with higher levels of work motivation are more likely to experience greater job satisfaction within a state university. These findings emphasized the importance of cultivating work motivation and creating a supportive work environment in higher education institutions. By prioritizing work motivation and job satisfaction, organizations can enhance employee engagement, productivity, and overall well-being.